A Twitter employee who deleted Donald Trump's account on their last day has come in for high praise from the internet.
@tedlieu Dear Twitter employee who shut down Trump's Twitter: You made America feel better for 11 minutes.
Twitter management has released an official statement describing the cause of the deactivation of the "human factor", and are investigating.
"It is shocking that some random Twitter employee could shut down the president's account". The company is conducting an internal investigation into the deleting of President Trump's account. Many commentators had earlier questioned Twitter's policies after Trump's controversial tweets did not lead to any temporary suspension. The incident has sparked concern about how the social media site handles its affairs and who it tasks with key responsibilities.
And while the former employee still hasn't stepped forward or been named, The New York Times reported Friday that the person was not full time and was a customer support contractor at Twitter. Twitter customer support cannot, however, access customers' private direct messages, nor can they tweet on behalf of other users, these people said.
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"We are making it clear that context - including if the behavior is targeted, if a report has been filed and by whom, and if the Tweet itself is newsworthy and in the legitimate public interest - is crucial when evaluating abusive behavior and determining appropriate enforcement actions", Twitter said in a statement.
A spokesperson for the White House did not immediately respond to requests for comment. "I guess the word must finally be getting out - and having an impact".
Mr Trump has regularly used his Twitter account to post controversial comments about his political rivals in the USA and overseas, as well as on contentious issues.
Trump, who has almost 42 million Twitter followers, responded to the temporary loss of his account by boasting about his wide reach on the service.
Why did Trump's Twitter account just disappear for 15 minutes?